Remote Call Center Specialist – Data & Compliance (El Paso)

TechOp Solutions International; United States; Remote; USD 36,000 - 52,000; Full time

Job summary

TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment.

These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.

Qualifications

• 3+ years experience in a call center.
• Proven ability to multitask while communicating and inputting data.
• Strong written and verbal communication skills.
• Experience handling sensitive information.

Responsibilities

• Answer and track incoming calls.
• Prepare and submit accurate, detailed reports in government systems.
• Accurately record all details in accordance with procedures.
• Conduct database and open-source research.
• Route and elevate calls appropriately.
• Other duties, as assigned.

Skills

Customer service

Communication

Data entry

Analytical skills

Education

Associate's degree

High school diploma or equivalent

Tools

CRMs

Microsoft Office

Job description

TechOp Solutions is seeking Customer Service Representatives with exceptional communication skills, strong analytical abilities, and a commitment to service excellence. The ideal candidate will be detail-oriented, adaptable, and thrive in a fast-paced, high-volume environment.

These individuals will play a critical role supporting our client’s operations by reviewing, analyzing, and documenting sensitive information while ensuring accuracy, confidentiality, and compliance.