Remote Call Center & Patient Services Specialist

Henry J. Austin Health Center; United States; Ibrido; USD 35.000 - 45.000; Tempo pieno

Descrizione del lavoro

Henry J. Austin Health Center is looking for representatives for remote or on-site roles who excel in customer service and communication skills. Responsibilities include managing patient inquiries in the Call Center and front-desk registrations.

Candidates must have a high school diploma, experience in customer service, and the ability to work in a fast-paced environment. The role offers opportunities for cross-training and professional growth.

Competenze

• Graduation with proof of high school diploma required.
• Two-year college degree or training preferred.
• Computer literacy and proficiency are essential.

Mansioni

• Answer and process medical service requests promptly.
• Collect and enter patient information in the system.
• Manage cash and process co-pays accurately.

Conoscenze

Communication skills

Customer service skills

Bilingual Spanish

Formazione

High school diploma or equivalent

Two-year college degree or higher preferred

Strumenti

Medical service software systems

Computer applications

Descrizione del lavoro

Henry J. Austin Health Center is looking for representatives for remote or on-site roles who excel in customer service and communication skills. Responsibilities include managing patient inquiries in the Call Center and front-desk registrations.

Candidates must have a high school diploma, experience in customer service, and the ability to work in a fast-paced environment. The role offers opportunities for cross-training and professional growth.