Patient Access & Scheduling Specialist

Central Health; Austin (TX); On-site; USD 30,000 - 40,000; Full time

Job summary

Central Health is seeking a Patient Access Representative in Austin, Texas. This role involves answering patient calls, scheduling appointments, and providing education on available online services.

The ideal candidate will have a High School Diploma or CMAA certification, with at least one year of administrative experience, preferably in a healthcare setting. The role requires attention to detail and exceptional customer service skills.

Qualifications

• High School Diploma (or equivalent) OR Certified Medical Administrative Assistant (CMAA) certification is required.
• One (1) year of demonstrated experience in an administrative position is required.
• 1 year of experience in registration or front office duties in a physician’s office preferred.

Responsibilities

• Welcome and assist patients in a professional manner.
• Schedule patient appointments and registered patients accurately.
• Collect deposits or co‑payments prior to provider visits.
• Document and communicate patient concerns effectively.

Skills

Healthcare office concepts

Insurance verification procedures

Microsoft Office Application

Customer service

Verbal and written communications

Problem-solving techniques

Attention to detail

Education

High School Diploma or CMAA certification

Job description

Central Health is seeking a Patient Access Representative in Austin, Texas. This role involves answering patient calls, scheduling appointments, and providing education on available online services.

The ideal candidate will have a High School Diploma or CMAA certification, with at least one year of administrative experience, preferably in a healthcare setting. The role requires attention to detail and exceptional customer service skills.