Remote Call Center Agent – Outbound Sales & Support

RemoteFetch; United States; Remote; USD 18,000 - 26,000; Full time

Job summary

AnswerNet is seeking remote customer-oriented service representatives who provide high-level customer service solutions to all customers on a daily basis.

Make consistent outbound calls specific to each program or project, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.

Qualifications

• At least one year of actual Call Center experience with an automatic dialer and call scripting is required for remote candidates
• A clear, professional, and friendly voice
• High-level people skills, active listening, and strong communication skills
• Outstanding attendance and punctuality
• Sales experience is preferred

Responsibilities

• Typing
• Data capture and entry
• Upselling products and services
• Setting appointments in a business-to-customer format
• Maintaining knowledge of campaign products, services, and promotions
• 7 Year Background check required

Skills

Call Center Experience

Clear Voice

Strong Communication

Punctuality

Education

High School Diploma or GED

Job description

AnswerNet is seeking remote customer-oriented service representatives who provide high-level customer service solutions to all customers on a daily basis.

Make consistent outbound calls specific to each program or project, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.