Remote Call Center Agent – Outbound Sales & Support

RemoteFetch; United States; Teletrabalho; USD 18 000 - 26 000; Tempo integral

Resumo da oferta

AnswerNet is seeking remote customer-oriented service representatives who provide high-level customer service solutions to all customers on a daily basis.

Make consistent outbound calls specific to each program or project, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.

Qualificações

• At least one year of actual Call Center experience with an automatic dialer and call scripting is required for remote candidates
• A clear, professional, and friendly voice
• High-level people skills, active listening, and strong communication skills
• Outstanding attendance and punctuality
• Sales experience is preferred

Responsabilidades

• Typing
• Data capture and entry
• Upselling products and services
• Setting appointments in a business-to-customer format
• Maintaining knowledge of campaign products, services, and promotions
• 7 Year Background check required

Conhecimentos

Call Center Experience

Clear Voice

Strong Communication

Punctuality

Formação académica

High School Diploma or GED

Descrição da oferta de emprego

AnswerNet is seeking remote customer-oriented service representatives who provide high-level customer service solutions to all customers on a daily basis.

Make consistent outbound calls specific to each program or project, using the tools provided by AnswerNet and the client to properly document all customer interactions, while maintaining a sense of integrity regarding both the company and the customer, while adhering to all company policies and procedures.