Remote Inbound Call Center Pro

AnswerNet; United States; Remote; USD 18,184 - 25,898; Full time

Benefits offered by this job

Benefits available after 60 days for full-time employees

Job summary

AnswerNet is hiring an Inbound Call Center Agent to provide high-level customer service. You will take inbound calls, address client needs, and ensure satisfaction. Ideal candidates should have a strong customer support background and proficient computer skills, with at least one year of experience in a high-volume call center.

This position offers flexible hours and the option to work from home as long as you meet the technical requirements set by the company.

Qualifications

• Minimum 1-year experience in a high-volume call center.
• Must pass a 7-year background check.
• Ability to engage with customers effectively.

Responsibilities

• Manage large volumes of inbound calls.
• Identify customer needs to achieve satisfaction.
• Document customer interactions accurately.
• Handle complaints and follow up on resolutions.

Skills

Customer support experience

Strong phone contact handling skills

Active listening

Strong verbal communication skills

Time management

Proficient typing

Tools

Windows OS

Microsoft Office

Automatic dialer software

Job description

AnswerNet is hiring an Inbound Call Center Agent to provide high-level customer service. You will take inbound calls, address client needs, and ensure satisfaction. Ideal candidates should have a strong customer support background and proficient computer skills, with at least one year of experience in a high-volume call center.

This position offers flexible hours and the option to work from home as long as you meet the technical requirements set by the company.