Remote CAD/CAM Training & Solutions Specialist

INNERGY; Tennessee; Remote; USD 90,000 - 130,000; Full time

Job summary

INNERGY seeks a client-facing role to train and support customers in CAD/CAM and design-to-manufacturing workflows. You will coach clients remotely and in person, validate product data, and help adopt INNERGY Toolbox and related tools.

You will collaborate with the Content Creation team to prioritize training materials, resolve library configuration issues, and relay feedback to engineering for ongoing improvements in the client experience.

Qualifications

• Experience in CAD/CAM, engineering software, or architectural millwork.
• Experience training and supporting clients remotely or in person.
• Ability to explain technical ideas clearly to users with varying skill levels.

Responsibilities

• Coach clients through best practices and design-to-manufacturing workflows.
• Train and support clients, collaborating with Content Creation to prioritize training materials.
• Pass client feedback to engineering/content teams to improve library management and adoption.

Job description

INNERGY seeks a client-facing role to train and support customers in CAD/CAM and design-to-manufacturing workflows. You will coach clients remotely and in person, validate product data, and help adopt INNERGY Toolbox and related tools.

You will collaborate with the Content Creation team to prioritize training materials, resolve library configuration issues, and relay feedback to engineering for ongoing improvements in the client experience.