Remote CAD/CAM Training & Implementation Specialist

INNERGY; Iowa Center (IA); Remote; USD 70,000 - 100,000; Full time

Job summary

INNERGY, a cloud-based ERP software provider for custom manufacturers, seeks a Customer Success Engineer to train and support clients in CAD/CAM workflows.

You will coach clients, validate data, document progress, and relay feedback to product and content teams. The role is remote across the United States.

Candidates should have CAD/CAM experience, AutoCAD, and strong communication; travel optional. INNERGY offers a collaborative culture and growth opportunities.

Qualifications

• Experience in CAD/CAM or engineering software roles.
• Experience training and supporting clients remotely and in person.
• Ability to explain technical ideas to power users and clients new to software.
• Experience with library setup and design-to-manufacturing tools.

Responsibilities

• Train and support clients remotely and in person.
• Coach clients on best practices and design standards.
• Document progress, issues, and fixes for the support team.
• Identify and relay feedback to development and content teams.
• Adapt approach for clients with varying technical skills.

Skills

CAD/CAM experience

AutoCAD

Customer training

Remote support

Tools

Microvellum Toolbox

AutoCAD

Job description

INNERGY, a cloud-based ERP software provider for custom manufacturers, seeks a Customer Success Engineer to train and support clients in CAD/CAM workflows.

You will coach clients, validate data, document progress, and relay feedback to product and content teams. The role is remote across the United States.

Candidates should have CAD/CAM experience, AutoCAD, and strong communication; travel optional. INNERGY offers a collaborative culture and growth opportunities.