Remote CAD/CAM Solutions Engineer (Pre-Sales)

INNERGY

Charleston (WV)

Remote

USD 95,000 - 130,000

Full time

8 days ago

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Job summary

INNERGY is seeking a Solutions Engineer to bridge CAD/CAM product capabilities with custom manufacturers across North America. You will partner with Sales to drive pre‑sales activities, deliver tailored demos, and translate customer needs into scalable CAD/CAM solutions, influencing product direction through close collaboration with Product and Engineering.

You will thrive in a fast‑paced, SaaS environment, travel up to 25%, and help educate customers while representing INNERGY at trade shows

Qualifications

Background in the architectural millwork, casework, or cabinetry industry (shop floor, engineering, estimating, or production management) strongly preferred
3+ years of experience in Solutions Engineering, Sales Engineering, or technical consulting within a manufacturing software or CAD/CAM environment preferred
Natural ability to build trust and rapport quickly with shop owners, engineers, and production managers
Consultative, problem‑first mindset: you ask the right questions, uncover the real bottleneck, and connect it to a practical solution
Hands‑on experience with CAD/CAM software (Toolbox, libraries, post‑processors) and/or other CAD/CAM‑based systems
Thrives in a high‑accountability, fast‑moving SaaS environment. You own outcomes, not just tasks
Ability to demonstrate and explain parametric design, product libraries, and production outputs
Exceptional communication and presentation skills. You can make a CNC post‑processor sound exciting to a room full of shop owners
Willingness to travel up to 25% for trade shows, customer visits, and team events

Responsibilities

Partner with Sales to own the technical pre-sales cycle for CAD/CAM, from discovery through close, including articulating how CAD/CAM fits within the broader INNERGY ecosystem
Lead tailored product demonstrations that showcase CAD-based design, engineering, and manufacturing workflows, making complex capabilities feel intuitive and tangible for prospects
Translate customer requirements into scalable CAD/CAM solutions (libraries, automation, production outputs)
Guide prospects through how CAD/CAM supports engineer-to-order and custom manufacturing environments
Support technical validations, proof‑of‑concepts, and complex deal cycles
Collaborate with Product and Engineering to align customer needs with product capabilities
Serve as the voice of the customer internally, channeling feedback on trends, gaps, and opportunities to Product, Engineering, and Sales leadership
Continuously refine demo environments, including libraries, renderings, and manufacturing outputs
Represent INNERGY at industry trade shows, conferences, and customer events (e.g., Closets Expo, Wood Pro Expo, IWF, and regional events)
Contribute to INNERGY's education mission by supporting education sessions, webinars, and Lunch & Learn events as a subject matter expert