Remote Business Systems Analyst — Process Improvement

First American; United States; Remote; USD 74,000 - 99,000; Full time

Job summary

First American is seeking a Business System Analyst to drive process improvements and document business processes for our Home Warranty unit. You will analyze stakeholder requirements, design solutions, and train users as part of implementation. This role supports remote work options across multiple U.S.

states, with a salary range aligned to experience. The ideal candidate has a Bachelor's degree or equivalent, 2–5 years of relevant experience, strong analytical abilities, and proficient MS

Qualifications

• Define and document business processes and requirements.
• Analyze customer requirements and develop customized solutions.
• Provide training and create SOPs during implementation.

Responsibilities

• Defines business process requirements, researches alternatives, prepares presentations, drives solutions, gains consensus, tests to confirm, and implements solutions for a specific business need.
• Analyzes and gathers customer requirements to develop and implement customized solutions and provide alternative solutions.
• Works with partners and SMEs to create process documentation and SOPs.

Skills

Analytical skills

Root cause analysis

Data analysis

Requirements gathering

Presentation skills

Communication skills

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

First American is seeking a Business System Analyst to drive process improvements and document business processes for our Home Warranty unit. You will analyze stakeholder requirements, design solutions, and train users as part of implementation. This role supports remote work options across multiple U.S.

states, with a salary range aligned to experience. The ideal candidate has a Bachelor's degree or equivalent, 2–5 years of relevant experience, strong analytical abilities, and proficient MS