Business Systems Analyst - Process & Data Solutions

First American; Texas; On-site; USD 74,000 - 99,000; Full time

Job summary

First American Home Warranty, part of First American, offers a range of home warranty products to sellers, buyers and agents. As an analyst, you will collaborate with business teams to improve processes, document procedures, and support implementations across the organization.

Ideal candidates hold a Bachelor's degree or equivalent, 2–5 years of related experience, and strong analytical and communication skills. Proficiency in MS Office and data-driven reporting are important for success.

Qualifications

• Bachelor's Degree or equivalent work experience.
• 2–5 years of directly related experience.
• Analytical skills to determine root cause and propose solutions.
• Strong communication and presentation abilities.
• Data management and general business awareness.
• Proficiency with MS Office tools.

Responsibilities

• Define business process requirements and implement solutions.
• Analyze customer requirements to deliver customized solutions.
• Provide informal or formal training during implementation.
• Document business processes and SOPs with partners and SMEs.
• Generate reports and analyze data to identify trends.

Skills

Analytical skills

Problem solving

Communication skills

Presentation skills

Data analysis

Teamwork

Time management

Education

Bachelor's degree or equivalent

Tools

MS Office

Job description

First American Home Warranty, part of First American, offers a range of home warranty products to sellers, buyers and agents. As an analyst, you will collaborate with business teams to improve processes, document procedures, and support implementations across the organization.

Ideal candidates hold a Bachelor's degree or equivalent, 2–5 years of related experience, and strong analytical and communication skills. Proficiency in MS Office and data-driven reporting are important for success.