Remote Business Operations Specialist

Sales Match; Grand Rapids (MI); Remote; USD 42,000 - 62,000; Full time

Benefits offered by this job

Fully remote

Remote onboarding and training

Regular check-ins with team lead

Opportunity to build business analysis

Health coverage and paid leave

Maternity leave

Bonus opportunities

Stipends

Job summary

Sales Match is seeking a Business Operations Specialist for a fully remote role based in Michigan, USA. The position supports an internal workflow, tracking requests from intake to closure, with clear notes and ownership across departments.

You will work under an operations team lead, maintain operational trackers, and summarize KPIs using pivots. Expect a 40-hour week with varying shifts and strong emphasis on documentation and follow-up.

Qualifications

• HS diploma or equivalent.
• 1–2 years in operating/coordination roles.
• Understanding of workflow and handoffs.
• Familiarity with monday.com and Google Sheets.
• Clear written and verbal communication.

Responsibilities

• Review incoming requests from queue and email to identify the outcome.
• Check submissions for missing details and clarify with the requester.
• Enter tasks in a project tool with ownership and due dates.
• Maintain trackers in spreadsheets with accurate formulas.
• Complete checks, compare progress, and flag missing inputs.

Skills

Communication

Project coordination

Data analysis

Pivot tables

Detail orientation

Education

HS diploma

Tools

monday.com

Google Sheets

Job description

Sales Match is seeking a Business Operations Specialist for a fully remote role based in Michigan, USA. The position supports an internal workflow, tracking requests from intake to closure, with clear notes and ownership across departments.

You will work under an operations team lead, maintain operational trackers, and summarize KPIs using pivots. Expect a 40-hour week with varying shifts and strong emphasis on documentation and follow-up.