Remote Building Automation Specialist – BAS Troubleshooter

Daikin Applied; Tennessee; Remote; USD 38,000 - 61,000; Full time

Benefits offered by this job

OSHA 10 training during onboarding

Job summary

Daikin Applied is seeking a Remote Monitoring Specialist I to monitor building automation systems remotely and deliver professional customer service. You will diagnose issues, support HVAC technicians, and report on billing and timecards while maintaining high standards and safety procedures.

The role emphasizes remote work, ongoing training, and exposure to Daikin and third-party controls, with opportunities for skill development in cutting-edge building automation technologies.

Qualifications

• High School Diploma or GED required; technical training preferred.
• 0–2 years of related education/experience and valid driver's license.
• Ability to read low voltage wiring diagrams and controls flow diagrams.
• Experience in BAS, HVAC or related industry preferred.
• OSHA 10 within 90 days of hire; licensing/training per local law

Responsibilities

• Monitor building automation systems remotely and provide timely customer service.
• Diagnose and troubleshoot direct digital control systems.
• Provide controls technical support to HVAC technicians.
• Record and report billing, timecards and reports accurately.
• Communicate status updates to customers before, during, and after calls.
• Participate in ongoing training and maintain required certifications.
• Follow safety policies and Daikin Applied procedures.

Skills

BAS experience

HVAC knowledge

Low voltage diagrams

OSHA 10

First aid/CPR

Education

High School Diploma or GED

Technical training

Tools

BACnet MST/IP

LON

Modbus TCP/RTU

Ethernet OIP

MQTT

SQL

Niagara AX/4

Job description

Daikin Applied is seeking a Remote Monitoring Specialist I to monitor building automation systems remotely and deliver professional customer service. You will diagnose issues, support HVAC technicians, and report on billing and timecards while maintaining high standards and safety procedures.

The role emphasizes remote work, ongoing training, and exposure to Daikin and third-party controls, with opportunities for skill development in cutting-edge building automation technologies.