Remote BAS Monitoring Specialist – HVAC Tech Support

Daikin Applied Americas Inc; Tennessee; Hybrid; USD 38,000 - 61,000; Full time

Benefits offered by this job

Medical insurance options

401K retirement plan with employer

Paid time off and holidays

Tuition Reimbursement

Job summary

Daikin Applied Americas Inc is seeking a Remote Monitoring Specialist I for full-time remote work. You will monitor building automation systems, troubleshoot issues, and support HVAC technicians remotely.

The role involves escalating to local offices and maintaining certifications, with a focus on safety and service quality. The position offers training in Building Automation and HVAC technologies, exposure to Daikin and third-party systems, and growth opportunities within a global leader in

Qualifications

• High School Diploma or GED required.
• Technical training and 0-2 years of experience preferred.
• Valid Driver’s License and clean driving record required.
• Rotational Emergency Call Support as required.
• Local license/training card as required by local law.

Responsibilities

• Provide responsive, professional customer service to build long-term relationships.
• Identify, analyze, diagnose, and troubleshoot direct digital control systems.
• Provide controls technical support to HVAC technicians.
• Record and report billing, inventory, timecards, and other reports in a timely manner.
• Explain technical information to both technical and non-technical audiences.

Skills

BAS knowledge

HVAC basics

Customer service

Education

High School Diploma or GED

Technical training

Tools

BACnet

Niagara AX/4

OSHA 10

Modbus TCP/RTU

LON

Job description

Daikin Applied Americas Inc is seeking a Remote Monitoring Specialist I for full-time remote work. You will monitor building automation systems, troubleshoot issues, and support HVAC technicians remotely.

The role involves escalating to local offices and maintaining certifications, with a focus on safety and service quality. The position offers training in Building Automation and HVAC technologies, exposure to Daikin and third-party systems, and growth opportunities within a global leader in