Remote Building Automation Specialist — BAS & ECM

Trane Technologies; Moon (VA); Remote; USD 30,000 - 90,000; Full time

Job summary

Trane Technologies is seeking a Digital Services Remote Support Specialist to inspect, troubleshoot, and program customer Building Automation Systems using our cloud-based remote tools. You will collaborate with the Digital Services team and Field Technicians to support controls on-site when needed.

You’ll identify Energy Conservation Methods (ECMs), optimize customer BAS, and communicate findings and recommendations clearly through reports and remote communications.

Qualifications

• A High School Diploma or equivalent required, and typically at least 3-5 years of experience in HVAC/Controls. Technical School or formal training is preferred.
• Operating knowledge of Microsoft Office software and working proficiency with handheld computer (i.e. Smartphone, iPad).
• Previous experience with DDC controls systems.
• Network and IT knowledge preferred.

Responsibilities

• Remote inspection, troubleshooting and programming of Customer Building Automation Systems.
• Communicating with Customers on the state of their systems and creation of reports on them.
• Customer support for Emergency calls and triage of controls calls that we receive.
• Field Technician controls support.
• Energy Conservation Method (ECM) and Optimization identification and implementation to Customer BAS.

Skills

Communication

Teamwork

Self-motivated

Independence

Organization

Computer skills

Education

High School Diploma

Technical Training Preferred

Tools

Microsoft Office

Handheld devices

DDC Controls

IT Networking

Job description

Trane Technologies is seeking a Digital Services Remote Support Specialist to inspect, troubleshoot, and program customer Building Automation Systems using our cloud-based remote tools. You will collaborate with the Digital Services team and Field Technicians to support controls on-site when needed.

You’ll identify Energy Conservation Methods (ECMs), optimize customer BAS, and communicate findings and recommendations clearly through reports and remote communications.