Remote BPM Analyst II: Process Discovery & Optimization

Onward Search; Ohio; Remote; USD 70,000 - 95,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Program

eLearning & Training

Education Reimbursement

Job summary

Onward Search is seeking a Business Process Analyst Level 2 for a temporary, remote, in-region assignment. You will lead process discovery, mapping end-to-end workflows, and document enterprise processes to drive improvements across departments.

The role emphasizes collaborating with stakeholders, identifying bottlenecks, and proposing future-state designs using tools like Lucidchart, while ensuring accurate documentation and standardized processes across systems.

Qualifications

• Bachelor's degree required; Industrial Engineering preferred.
• Minimum 3 years’ experience in process discovery and mapping.
• Proficiency with Lucidchart or similar process modeling tools.

Responsibilities

• Conduct working sessions with stakeholders to understand current processes and document end-to-end workflows.
• Create detailed process maps using Lucidchart, including swim lanes to visualize responsibilities.
• Identify process variations, bottlenecks, manual work, and areas for standardization and automation.
• Partner with stakeholders to develop and recommend future-state process improvements.
• Collaborate with cross-functional teams to document processes related to enterprise systems and serve as a liaison between departments.

Skills

Process discovery

Process mapping

Stakeholder facilitation

Cross-functional collab

Workflow analysis

Education

Bachelor's degree

Industrial Engineering background preferred

Tools

Lucidchart

Job description

Onward Search is seeking a Business Process Analyst Level 2 for a temporary, remote, in-region assignment. You will lead process discovery, mapping end-to-end workflows, and document enterprise processes to drive improvements across departments.

The role emphasizes collaborating with stakeholders, identifying bottlenecks, and proposing future-state designs using tools like Lucidchart, while ensuring accurate documentation and standardized processes across systems.