Remote Booking Coordinator — Growth & Flexible Work

Professional Travel Group; Columbia (MD); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Flexible remote work environment

Step-by-step onboarding and ongoing

Opportunities for growth and promotion

Supportive and collaborative team

Job summary

Professional Travel Group is seeking a reliable Customer Service Booking Coordinator to support clients with scheduling and reservation needs. This fully remote role emphasizes coordinating booking requests, organizing details, and ensuring a smooth coordination process.

You will communicate with clients, gather information, review bookings for accuracy, and provide timely updates from initial request to final confirmation.

Qualifications

• Strong organizational and time management skills.
• Clear and professional communication abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with the ability to manage multiple tasks.
• Comfortable using email, scheduling tools, and online platforms.

Responsibilities

• Coordinate client booking requests, schedules, and reservation details.
• Communicate with clients to gather necessary information and preferences.
• Review and confirm booking details for accuracy and completeness.
• Provide timely updates, confirmations, and follow-ups.
• Maintain organized records of client interactions and bookings.
• Support a seamless experience from initial request through final confirmation.

Skills

Strong organizational skills

Time management

Clear communication

Remote work ability

Detail-oriented

Tools

Email

Scheduling tools

Online platforms

Job description

Professional Travel Group is seeking a reliable Customer Service Booking Coordinator to support clients with scheduling and reservation needs. This fully remote role emphasizes coordinating booking requests, organizing details, and ensuring a smooth coordination process.

You will communicate with clients, gather information, review bookings for accuracy, and provide timely updates from initial request to final confirmation.