Remote Booking Concierge & Coordination Specialist

Travelwithsan; Denver (CO); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Remote work

Onboarding & training

Professional development

Access to online tools

Continuing education

Supportive team

Job summary

Travelwithsan is seeking a Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details in a 100% remote environment.

You will communicate with clients, research accommodations and related services, and ensure accurate, timely confirmations throughout the reservation process, while maintaining organized records and providing reliable support.

Qualifications

• Clear written and verbal communication.
• Excellent organizational skills.
• Customer-focused and professional.
• Able to research solutions online.
• Manage multiple requests with priorities.
• Proficient with email and web apps.

Responsibilities

• Communicate with clients about booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Skills

Strong communication

Organizational skills

Customer-focused

Online research

Multitasking

Email and web platforms

Follow-up / problem-solving

Experience in customer service helpful

Job description

Travelwithsan is seeking a Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details in a 100% remote environment.

You will communicate with clients, research accommodations and related services, and ensure accurate, timely confirmations throughout the reservation process, while maintaining organized records and providing reliable support.