Remote Booking Concierge & Reservations Specialist

Travelwithsan; Nashville (TN); On-site; USD 39,000 - 55,000; Full time

Benefits offered by this job

100% remote work

Job summary

Travelwithsan is seeking a detail-oriented Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This role emphasizes clear communication and reliable remote support throughout the reservation process.

The ideal candidate enjoys helping people, researching solutions, and staying organized while handling multiple requests in a remote environment.

Qualifications

• Strong written and verbal communication skills.
• Excellent organization and attention to detail.
• Customer-focused and professional.
• Comfortable conducting online research.
• Ability to manage multiple requests and priorities.
• Comfortable using email and web-based platforms.
• Strong follow-up and problem-solving abilities.
• Previous customer service, reservations, hospitality, or coordination experience is helpful but not required.

Responsibilities

• Communicate with clients regarding booking needs and preferences.
• Research accommodations, transportation, activities, and related services.
• Assist with coordinating reservations and confirmations.
• Review booking information for accuracy and completeness.
• Provide clients with confirmations, updates, and important details.
• Assist with changes, adjustments, and special requests.
• Maintain accurate client and booking records.
• Follow up on pending requests and required information.
• Communicate with service providers when necessary.
• Provide professional support throughout the booking process.

Job description

Travelwithsan is seeking a detail-oriented Booking Coordination Representative to assist clients with researching options, coordinating reservations, and managing booking details. This role emphasizes clear communication and reliable remote support throughout the reservation process.

The ideal candidate enjoys helping people, researching solutions, and staying organized while handling multiple requests in a remote environment.