Remote Billing Transformation Program Manager

Concord; Northern (KY); Hybrid; USD 171,924,000 - 257,887,000; Full time

Benefits offered by this job

Health, Dental, and Vision Insurance

HSA contributions

FSA options plus $200 Lifestyle Stip

Disability insurance

Life and AD&D insurance

EAP

Career growth opportunities

Team engagement activities

Job summary

Concord is seeking a program leader to own a large-scale billing transformation from ground up. You will coordinate GTM, Finance, and internal technical workstreams, standing up structure and governance ahead of a formal delivery.

You will align scope, priorities, and timelines across cross-functional teams, and drive pre-RFP planning toward vendor kickoff. The role requires experience in ERP/CRM migrations, stakeholder management, and familiarity with CPQ/billing platforms.

Qualifications

• Strong program management experience leading or coordinating ERP/CRM migration or transformation programs.
• Ability to build program structure and cadence from the ground up in undefined delivery environments.
• Experience coordinating cross-functional stakeholders across multiple teams and functions.
• Comfort operating in pre-RFP/vendor evaluation phases before formal implementation.

Responsibilities

• Lead and coordinate the billing transformation program across GTM, Finance, and internal technical workstreams.
• Stand up program structure, cadence, and governance ahead of a formal delivery/team structure.
• Drive alignment on scope, priorities, and timeline across cross-functional stakeholder groups.
• Support pre-RFP planning and prepare the program for vendor kickoff.
• Coordinate across multiple concurrent workstreams spanning CRM and ERP platforms.
• Manage risks, dependencies, and open decisions as the program moves toward execution.
• Partner with technical and business stakeholders to keep documentation, timeline, and priorities aligned as requirements evolve.
• Report program status and key decisions to leadership stakeholders.

Skills

Program management

ERP/CRM migration

Stakeholder management

Pre-RFP/vendor evaluation

PMP/Agile certifications

Tools

Oracle

Salesforce CPQ

Versapay

Job description

Concord is seeking a program leader to own a large-scale billing transformation from ground up. You will coordinate GTM, Finance, and internal technical workstreams, standing up structure and governance ahead of a formal delivery.

You will align scope, priorities, and timelines across cross-functional teams, and drive pre-RFP planning toward vendor kickoff. The role requires experience in ERP/CRM migrations, stakeholder management, and familiarity with CPQ/billing platforms.