Remote Billing Specialist I: Invoices & Support

Cox Enterprises; Sioux Falls (SD); Remote; USD 22,000 - 33,000; Full time

Benefits offered by this job

Paid time off

Holidays

Bereavement leave

Volunteer time off

Parental leave

Job summary

Cox Automotive is hiring a Billing Specialist I position. This entry-level role handles inbound inquiries by phone and email, processes invoices, and assists with billing requests. You will be the first line of contact for customers and collaborate with internal teams to resolve issues.

The position involves researching billing questions, auditing invoices, maintaining records, and supporting continuous improvements while ensuring compliance with company policies and regulatory requirements.

Qualifications

• High school diploma/GED with 2+ years of billing-related experience.
• Strong written and verbal communication skills.
• Excellent accounting, organizational, and time management abilities.

Responsibilities

• Process billing transactions, invoices, credits, and account adjustments accurately.
• Set up and maintain customer accounts within billing systems.
• Review and audit billing information for accuracy.
• Research and resolve billing discrepancies and customer inquiries.
• Post payments and adjustments to customer accounts.
• Monitor billing reports and identify exceptions.
• Assist with collections activities and payment tracking as needed.
• Collaborate with internal departments to resolve billing concerns.
• Maintain accurate records and supporting documentation.
• Follow billing policies, procedures, and regulatory requirements.
• Support continuous improvement initiatives to enhance efficiency.

Skills

Billing

Customer service

Communication

Attention to detail

Time management

Research

Invoicing

Auditing

Tools

Excel

Word

PowerPoint

Outlook

Oracle

Job description

Cox Automotive is hiring a Billing Specialist I position. This entry-level role handles inbound inquiries by phone and email, processes invoices, and assists with billing requests. You will be the first line of contact for customers and collaborate with internal teams to resolve issues.

The position involves researching billing questions, auditing invoices, maintaining records, and supporting continuous improvements while ensuring compliance with company policies and regulatory requirements.