Remote Billing Specialist I - Invoices & Customer Support

Cox Enterprises; Oklahoma City (OK); Remote; USD 22,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Job summary

Cox Automotive is hiring a Billing Specialist I. This role handles inbound customer inquiries via phone and email as the first contact for customers, supporting billing-related requests and cross-functional collaboration.

The position involves processing invoices, reviewing billing data for accuracy, and assisting with collections-related activities while adhering to company policies and regulatory requirements.

Qualifications

• High school diploma or GED with 2+ years of billing-related experience.
• Ability to articulate issues, document resolution, and elevate when needed.
• Strong written and verbal communication skills.
• Effective accounting, organizational, attention to detail, and time management skills.

Responsibilities

• Process billing transactions, invoices, credits, and account adjustments accurately and on time.
• Set up and maintain customer accounts within billing systems.
• Review, verify, and audit billing information for accuracy.
• Research and resolve billing discrepancies and payment issues.

Skills

Billing experience

Communication skills

Attention to detail

Time management

Education

HS diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Oracle

Job description

Cox Automotive is hiring a Billing Specialist I. This role handles inbound customer inquiries via phone and email as the first contact for customers, supporting billing-related requests and cross-functional collaboration.

The position involves processing invoices, reviewing billing data for accuracy, and assisting with collections-related activities while adhering to company policies and regulatory requirements.