Remote Billing Specialist I — Invoices & Support

Cox Enterprises; Helena (MT); Remote; USD 23,000 - 34,000; Full time

Benefits offered by this job

Paid time off

Paid holidays

Bereavement leave

Vote leave

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive is hiring a Billing Specialist I to handle inbound customer inquiries via phone and email. You will be the first line of contact, processing invoices, researching billing issues, and supporting billing-related requests. Collaboration with internal departments is essential to resolve concerns and ensure accurate billing.

The role emphasizes attention to detail, strong communication, and adherence to company policies. Remote work within the U.S.

Qualifications

• 2+ years of billing-related experience, preferably in a customer-facing role.
• Strong written and verbal communication skills.
• Effective accounting, organizational, and time management abilities.

Responsibilities

• Process billing transactions, invoices, credits, and account adjustments accurately and within established timelines.
• Set up and maintain customer accounts within billing systems.
• Review, verify, and audit billing information for accuracy.

Skills

Billing experience

Customer service

Communication skills

Attention to detail

Office software proficiency

Education

High School diploma/GED

Tools

Oracle

Job description

Cox Automotive is hiring a Billing Specialist I to handle inbound customer inquiries via phone and email. You will be the first line of contact, processing invoices, researching billing issues, and supporting billing-related requests. Collaboration with internal departments is essential to resolve concerns and ensure accurate billing.

The role emphasizes attention to detail, strong communication, and adherence to company policies. Remote work within the U.S.