Remote Billing Specialist I – Invoices & Support

Cox Enterprises; Bozeman (MT); Remote; USD 35,000 - 52,000; Full time

Benefits offered by this job

Paid time off

Holidays

Bereavement leave

Time off to vote

Jury duty leave

Volunteer time off

Military leave

Parental leave

Job summary

Cox Automotive is hiring a Billing Specialist I to serve as the first contact for customers via phone and email. You will process invoices, perform audits, and support billing inquiries while partnering with internal teams to resolve issues.

This role emphasizes accuracy, timely processing, and adherence to billing policies. Remote work is allowed within the United States, and compensation includes hourly pay plus potential bonuses or incentives.

Qualifications

• High school diploma/GED with 2+ years of billing-related experience, preferably in a customer-facing role.
• Ability to articulate issues, document resolution, & recognize when to elevate
• Strong written & verbal communication skills required
• Effective accounting, organizational, attention to detail, & time management skills required
• Excellent computer & software knowledge essential, including Excel, Word, PowerPoint, Outlook, with Oracle
• Experience working with customers or vendors to resolve issues with an excellent customer service track record

Responsibilities

• Process billing transactions, invoices, credits, and account adjustments accurately and within established timelines.
• Set up and maintain customer accounts within billing systems.
• Review, verify, and audit billing information to ensure accuracy and completeness.
• Research and resolve billing discrepancies, payment issues, and customer inquiries.
• Post payments and adjustments to customer accounts.
• Monitor billing reports and identify exceptions or potential issues.
• Assist with collections-related activities and payment tracking as needed.
• Partner with internal departments to gather information and resolve billing concerns.
• Maintain accurate records and supporting documentation.
• Follow company billing policies, procedures, and regulatory requirements.
• Support continuous improvement initiatives that enhance billing efficiency and accuracy.
• Perform other duties as assigned.

Skills

Customer service

Communication

Organization

Time management

Problem-solving

Education

High school diploma or GED

Tools

Excel

Word

PowerPoint

Outlook

Oracle

Job description

Cox Automotive is hiring a Billing Specialist I to serve as the first contact for customers via phone and email. You will process invoices, perform audits, and support billing inquiries while partnering with internal teams to resolve issues.

This role emphasizes accuracy, timely processing, and adherence to billing policies. Remote work is allowed within the United States, and compensation includes hourly pay plus potential bonuses or incentives.