Remote Billing Specialist: Accurate Invoicing & Payments

simera-talent; San Francisco (CA); Remote; USD 65,000 - 90,000; Full time

Job summary

Simera is seeking a highly organized Billing Specialist to manage billing activities and ensure invoices, payments, and customer account information are processed accurately and on time.

The ideal candidate will have strong numerical skills, attention to detail, and the ability to resolve billing issues while maintaining professional relationships with customers and internal teams, in a remote work environment.

Qualifications

• Experience in billing, invoicing, accounts receivable, or finance roles.
• Ability to prepare and process customer invoices accurately.
• Experience with ERP or financial management systems.
• Strong data entry and record-keeping skills.

Responsibilities

• Prepare, review, and issue customer invoices accurately and on time.
• Verify billing information, pricing, quantities, discounts, taxes, and payment terms.
• Process billing adjustments, credits, refunds, and account corrections as required.
• Maintain accurate customer billing records and account information.
• Monitor outstanding invoices, payment status, and customer account balances.
• Investigate and resolve billing discrepancies and invoice-related issues.
• Respond to customer inquiries regarding invoices, charges, payments, and account balances.
• Coordinate with Accounts Receivable, Finance, Sales, and other teams to resolve billing issues.
• Reconcile billing records with accounting systems and customer accounts.
• Prepare billing reports, summaries, and aging information for management.
• Ensure invoices are processed according to company policies and established procedures.
• Maintain organized billing documentation and supporting records.
• Assist with month-end and year-end billing activities.
• Support audits and financial reviews by providing billing documentation when required.
• Identify recurring billing issues and recommend process improvements.
• Maintain confidentiality when handling customer and financial information.
• Meet billing deadlines while maintaining a high level of accuracy.

Skills

Billing and invoicing processes

Customer service & communication

Numerical & analytical skills

Spreadsheet proficiency (Excel/Sheets)

Tools

Microsoft Excel

Google Sheets

Job description

Simera is seeking a highly organized Billing Specialist to manage billing activities and ensure invoices, payments, and customer account information are processed accurately and on time.

The ideal candidate will have strong numerical skills, attention to detail, and the ability to resolve billing issues while maintaining professional relationships with customers and internal teams, in a remote work environment.