Remote Billing & Dispatch Coordinator, Field Services

F6 Data Solutions; Louisville (KY); Remote; USD 42,000 - 62,000; Full time

Job summary

F6 Data Solutions is seeking a Billing & Dispatch Coordinator to support field operations, manage technician scheduling, and ensure accurate billing for a growing team across North America. The role emphasizes fast, precise revenue capture and clear customer communication.

You will work with 85+ technicians and utilize Dynamics 365 Field Service and Excel to optimize resources. The position is remote with standard business hours and a focus on accuracy, speed, and ownership.

Qualifications

• 3–7+ years of experience in dispatching and/or billing within a field service environment.
• Strong experience using Microsoft Dynamics 365 Field Service (preferred) or similar systems.
• Proven ability to manage high-volume scheduling and billing workflows.
• Experience reviewing technician timecards and validating job data.
• Strong proficiency in Microsoft Excel and communication tools like Teams.
• Excellent organizational skills and attention to detail.
• Ability to prioritize and execute in a fast-paced, constantly changing environment.
• Strong communication skills with both field personnel and internal stakeholders.
• Standard business hours (8:00 AM – 5:00 PM).
• Must be responsive to same-day scheduling needs and updates.
• Remote role with high accountability and ownership.

Responsibilities

• Dispatching & Scheduling: schedule startup, commissioning, and warranty service work for 85+ field technicians.
• Utilize Dynamics 365 Field Service to assign and manage field resources.
• Provide same-day updates to scheduling as priorities shift.
• Optimize technician utilization and job coverage across projects.
• Prepare and validate billing data for time & material and milestone-based projects.
• Review timecards for labor, travel, and job coding.
• Ensure invoicing within 24–48 hours of completion.

Skills

Dispatching & Billing

High-volume scheduling

Data validation

Tools

Microsoft Dynamics 365 Field Service

Microsoft Excel

Teams

Job description

F6 Data Solutions is seeking a Billing & Dispatch Coordinator to support field operations, manage technician scheduling, and ensure accurate billing for a growing team across North America. The role emphasizes fast, precise revenue capture and clear customer communication.

You will work with 85+ technicians and utilize Dynamics 365 Field Service and Excel to optimize resources. The position is remote with standard business hours and a focus on accuracy, speed, and ownership.