Billing & Dispatch Coordinator — Remote Field Service

F6 Data Solutions

Detroit (MI)

Remote

USD 55,000 - 85,000

Full time

4 days ago

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Job summary

F6 Data Solutions seeks a Billing & Dispatch Coordinator to support field operations by managing technician schedules and ensuring timely, accurate billing for data center HVAC services. The role emphasizes fast, clean revenue capture and strong customer communication.

You will coordinate startup, commissioning, and warranty work for 85+ technicians, leveraging Dynamics 365 Field Service, Excel, and Teams. This remote position demands high accountability, sharp data validation, and the ability

Qualifications

3–7+ years of dispatching and/or billing experience in a field service.
Experience with Microsoft Dynamics 365 Field Service (preferred).
Ability to manage high-volume scheduling and billing workflows.
Strong Excel skills and proficiency with Teams for collaboration.
Excellent organizational skills and attention to detail.
Ability to adapt to a fast-paced, changing environment.
Effective communication with field personnel and internal teams.
Standard business hours (8:00 AM–5:00 PM) and reliability for same-day updates.

Responsibilities

Schedule and coordinate startup, commissioning, and warranty service for 85+ technicians.
Use Dynamics 365 Field Service to assign resources and update schedules daily.
Prepare and validate time & materials and milestone-based billing data.
Review timecards for labor, travel, and job coding accuracy.
Ensure invoicing readiness within 24–48 hours of job completion.
Communicate status to customers and internal teams throughout projects.
Identify discrepancies to prevent delayed billing or revenue impact.