Remote Billing Associate I - Patient-Focused AR & Claims

Quest Diagnostics Incorporated; Clifton (NJ); Remote; USD 24,000 - 30,000; Full time

Benefits offered by this job

Day 1 Medical

Dental & Vision

401(k) with company match

Employee stock purchase plan

Life and disability insurance

Flexible Spending Accounts

Education assistance through MyQuest

Career advancement opportunities

Job summary

Quest Diagnostics Incorporated is seeking a Billing Representative I for a remote, Monday–Friday schedule (8:30 AM–5:00 PM ET). This role focuses on reconciling medical claims to collect revenue and involves interacting with patients, clients, and third-party payers.

A strong emphasis on accuracy, HIPAA compliance, and efficient bill processing is required. Responsibilities include resolving missing information, communicating with carriers and patients, and managing billing inquiries and

Qualifications

• High School Diploma or Equivalent required.
• English required.
• Experience with medical terminology helpful.

Responsibilities

• Focus efforts on decreasing Missing Information.
• Interpret Missing Information requests for appropriate action.
• Contact insurance carriers, clients, patients and/or other outside sources to clarify information.
• Perform screen scrapes.
• Evaluate and respond to all aspects of written billing inquiries from the patient or their representative to resolve billing issues.
• Handle patient indigency records
• Regular research involving both the web and billing systems.
• May be a certified Medical Coder and/or involved with medical coding.
• Maintain Compliance and HIPAA standards at all times.
• Meet or exceed daily production standards and daily quality standards.

Skills

Excel

Data entry

Communication

Multitasking

Team player

Organization

Education

High School Diploma or Equivalent

Tools

Billing systems

Windows PC

Job description

Quest Diagnostics Incorporated is seeking a Billing Representative I for a remote, Monday–Friday schedule (8:30 AM–5:00 PM ET). This role focuses on reconciling medical claims to collect revenue and involves interacting with patients, clients, and third-party payers.

A strong emphasis on accuracy, HIPAA compliance, and efficient bill processing is required. Responsibilities include resolving missing information, communicating with carriers and patients, and managing billing inquiries and