Billing Specialist II: Precision Billing & Client Support

Quest Diagnostics; Jeffersonville (PA); On-site; USD 20,000 - 28,000; Full time

Benefits offered by this job

Day 1 Medical

401(k) with company match

Paid time off

Education assistance

Career advancement opportunities

Job summary

Quest Diagnostics is seeking a Billing Representative II for Monday to Friday, 7:00 AM – 4:30 PM Eastern. You will handle billing inquiries by phone or correspondence, gather missing information for accurate client billing, and support patients and third-party payers.

The role offers competitive pay and bonus potential based on performance. The position emphasizes customer service experience and professional office settings, with comprehensive benefits described for full-time roles.

Qualifications

• Excellent communication skills for client interactions.
• Prior customer service experience in a professional office setting preferred.
• Ability to gather and verify information to support accurate billing.

Responsibilities

• Answer calls or correspond with patients and clients to resolve billing inquiries.
• Gather missing information to ensure accurate billing to clients, patients, or insurers.
• Maintain professional, compliant communication with internal teams and external payers.

Skills

Customer service

Phone support

Administrative tasks

Job description

Quest Diagnostics is seeking a Billing Representative II for Monday to Friday, 7:00 AM – 4:30 PM Eastern. You will handle billing inquiries by phone or correspondence, gather missing information for accurate client billing, and support patients and third-party payers.

The role offers competitive pay and bonus potential based on performance. The position emphasizes customer service experience and professional office settings, with comprehensive benefits described for full-time roles.