Remote Bilingual Support Specialist — Paid Training

Jobgether; United States; Remote; USD 36,000 - 55,000; Full time

Benefits offered by this job

PTO

Paid holidays

Health benefits

Retirement benefits

Bonus potential

Remote work

Job summary

Jobgether is seeking a motivated, bilingual Customer Support Specialist to join our remote team in the United States. You will handle inquiries via phone, email, and live chat, delivering clear product explanations and ensuring positive customer experiences.

The role emphasizes timely responses, data confidentiality, and ongoing professional development. Paid training and growth opportunities are provided, with PTO, holidays, and a comprehensive benefits package supporting remote workers.

Qualifications

• Fluency in English plus a second language and strong communication skills.
• Customer service experience with basic CRM knowledge.
• Reliable remote workspace and ability to protect confidential data.

Responsibilities

• Respond to inquiries via phone, email and live chat and document interactions.
• Resolve issues and explain products to ensure positive customer experiences.
• Meet satisfaction and response-time targets while protecting confidential data.

Skills

Bilingual (English + second language)

Strong communication

Active listening

Tools

CRM software

Job description

Jobgether is seeking a motivated, bilingual Customer Support Specialist to join our remote team in the United States. You will handle inquiries via phone, email, and live chat, delivering clear product explanations and ensuring positive customer experiences.

The role emphasizes timely responses, data confidentiality, and ongoing professional development. Paid training and growth opportunities are provided, with PTO, holidays, and a comprehensive benefits package supporting remote workers.