Remote Bilingual Spanish-English Customer Representative

Teleperformance; Carson City (NV); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health benefits

Mental health support

401(k) plan

Discounts

Job summary

Teleperformance is seeking a Customer Support Specialist to be the primary contact for clients, handling inbound and outbound communications with a commitment to professional excellence. You will resolve inquiries efficiently to ensure a seamless customer experience in a fast-paced environment.

Candidates should have a minimum of 6 months in customer service, be 18+, and comfortable with Windows-based systems.

Qualifications

• High School Diploma or equivalent.
• Minimum of 6 months of customer service experience.
• Must be 18 years of age or older.
• Comfortable with Windows-based systems.
• Customer service and/or sales experience preferred.

Responsibilities

• Handle and carefully respond to all customer inquiries.
• Provide excellent customer service through active listening.
• Work with confidential customer information and treat it sensitively.
• Appropriately communicate with customers.

Skills

Customer service

Active listening

Communication

Education

High School Diploma or equivalent

Job description

Teleperformance is seeking a Customer Support Specialist to be the primary contact for clients, handling inbound and outbound communications with a commitment to professional excellence. You will resolve inquiries efficiently to ensure a seamless customer experience in a fast-paced environment.

Candidates should have a minimum of 6 months in customer service, be 18+, and comfortable with Windows-based systems.