Remote Bilingual Social Care Coordinator

TAG MedStaffing; United States; Remoto; USD 47.000 - 57.000; Tempo pieno

Descrizione del lavoro

TAG MedStaffing is hiring a Social Care Coordinator for our client to support member engagement, care coordination, and access to healthcare and community services. This remote role requires fluency in English and Spanish and residence within commuting distance of New York City.

Key duties include member intake, coordinating assessments, managing referrals, and tracking service delivery while maintaining HIPAA and Medicaid-compliant documentation.

Competenze

• 3+ years in customer service or member engagement, healthcare experience preferred.
• Knowledge of Medicaid programs, healthcare services, and community resources.
• Proficiency with CRM or care-management software.

Mansioni

• Complete member intake and records, assist enrollment in services.
• Coordinate assessments, follow-up, and referrals with providers.
• Maintain compliant documentation per HIPAA/Medicaid requirements.
• Manage inquiries and support ongoing program participation.

Conoscenze

Customer service

Member engagement

Communication

Active listening

Strumenti

CRM

Care management software

Descrizione del lavoro

TAG MedStaffing is hiring a Social Care Coordinator for our client to support member engagement, care coordination, and access to healthcare and community services. This remote role requires fluency in English and Spanish and residence within commuting distance of New York City.

Key duties include member intake, coordinating assessments, managing referrals, and tracking service delivery while maintaining HIPAA and Medicaid-compliant documentation.