Remote Spanish Bilingual Scheduling Agent

Aspen Dental; Maryland; On-site; USD 19,320 - 27,517; Full time

Benefits offered by this job

Comprehensive Health, Dental and Vision insurance

401K with company match

Paid time off

Performance-based bonuses

Job summary

Aspen Dental is seeking a Spanish Bilingual Scheduling Center Agent to work from home in Maryland. You will be responsible for scheduling appointments and providing critical access to care for patients. This position offers both full-time and part-time shifts, along with virtual training sessions.

Ideal candidates will possess strong customer service skills, be tech-savvy, and have excellent communication abilities. Compensation includes a starting pay of $17.00 per hour, bonuses, and comprehensive benefits.

Qualifications

• Must be professionally proficient in both English and Spanish.
• 1+ years of customer service experience, preferably in retail, call center, or hospitality.
• Must have Cable/Fiber connect internet with specific speed requirements.

Responsibilities

• Schedule appointments for patients as the first point of contact.
• Answer inbound calls in a high-volume environment.
• Listen empathetically to understand patient needs.

Skills

Bilingual (English and Spanish)

Customer service skills

Communication skills

Tech-savvy

Education

High School Diploma or equivalent

Job description

Aspen Dental is seeking a Spanish Bilingual Scheduling Center Agent to work from home in Maryland. You will be responsible for scheduling appointments and providing critical access to care for patients. This position offers both full-time and part-time shifts, along with virtual training sessions.

Ideal candidates will possess strong customer service skills, be tech-savvy, and have excellent communication abilities. Compensation includes a starting pay of $17.00 per hour, bonuses, and comprehensive benefits.