Remote Bilingual Pre-Suit Case Manager (Spanish/English)

Job Duck; United States; Remote; USD 14,000 - 15,000; Full time

Job summary

Job Duck in the United States is seeking a Bilingual Pre-Suit Case Manager to support personal injury cases from intake through settlement demand. You will gather documents, review medical and insurance records, and prepare demand packages for attorneys while communicating clearly with clients in English and Spanish.

The role requires at least one year as a legal assistant or similar, strong organization, and proficiency with Outlook, Word, Excel, and Teams.

Qualifications

• Minimum of 1 year experience as a legal assistant or in a legal support role, and/or related Bachelor's degree in legal studies.
• Advanced/native-level English skills (written and spoken).
• Proficiency with Microsoft Outlook, Word, Excel, and Teams.
• Prior paralegal experience is preferred.
• Personal injury experience is a plus.

Responsibilities

• Communicate with clients compassionately and respond to case-related questions.
• Build professional relationships with clients and provide regular case updates.
• Manage a pre-suit personal injury caseload and move cases from intake through settlement demand stage.
• Protect confidential client and case information while maintaining professional communication standards.
• Prepare case summaries, settlement demand packages, and attorney review documents.

Skills

Bilingual English/Spanish

Exceptional verbal and written comm.

Organization and time management

Independent judgment

Attention to detail

Client service

Team collaboration

Education

Bachelor's degree in legal studies

1 year legal assistant experience or related role

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft Teams

Job description

Job Duck in the United States is seeking a Bilingual Pre-Suit Case Manager to support personal injury cases from intake through settlement demand. You will gather documents, review medical and insurance records, and prepare demand packages for attorneys while communicating clearly with clients in English and Spanish.

The role requires at least one year as a legal assistant or similar, strong organization, and proficiency with Outlook, Word, Excel, and Teams.