Remote Spanish Bilingual Personal Injury Case Manager

EvenUp; Minneapolis (MN); Remote; USD 63,000 - 74,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability

PTO

Holidays

Home office stipend

401(k)

RRSP

Parental leave

In-person meetups

Hubs in SF/Toronto

Job summary

EvenUp seeks a Pre-Litigation Associate to act as an operations expert, driving early case progression for personal injury matters in a remote role across the United States. You will open claims, manage medical records, obtain police reports, and coordinate client care, ensuring comprehensive, well-documented files for attorneys to build and negotiate each case.

You will oversee demand preparation, resolve final liens, and guide cases through completion, maintaining strict case timelines and

Qualifications

• 3+ years of experience in personal injury legal operations, case management, or insurance claims.
• Highly detail-oriented, organized, and self-motivated.
• Excel at process execution in fast-paced, high-volume environments.
• Clear and professional communication with clients, medical providers, attorneys, and insurers.
• Ownership and high standards of quality and accountability.
• Comfortable working independently in a remote setting with strong time management.

Responsibilities

• Open insurance claims and liaise with adjusters and carriers.
• Request, track, and organize medical records, bills, and police reports.
• Ensure treatment progression and awareness of treatment outcomes.
• Identify and resolve lien and subrogation issues.
• Collaborate with lead paralegals to prepare complete, accurate case files for demand.
• Communicate with clients daily to guide them through the pre-litigation process.
• Maintain case timelines and milestones with precision.
• Spot and eliminate operational inefficiencies to drive speed and accuracy.
• Uphold high standards in documentation and file integrity.

Skills

3+ years experience

Detail-oriented

Organized

Self-motivated

Process execution

Remote work

Tools

Microsoft Excel

Job description

EvenUp seeks a Pre-Litigation Associate to act as an operations expert, driving early case progression for personal injury matters in a remote role across the United States. You will open claims, manage medical records, obtain police reports, and coordinate client care, ensuring comprehensive, well-documented files for attorneys to build and negotiate each case.

You will oversee demand preparation, resolve final liens, and guide cases through completion, maintaining strict case timelines and