Remote Bilingual Patient Recruitment Specialist

Profound Research LLC; Pasadena (CA); Hybrid; USD 55,000 - 90,000; Part time

Benefits offered by this job

Health insurance

PTO

Retirement plan

Professional development

Job summary

Profound Research LLC is seeking a proactive recruitment specialist to support high-volume vaccine and flu trial enrollment. This 1099 contract role emphasizes outreach, screening, and coordination with study teams in a remote or hybrid setting.

You will respond to inquiries, pre-screen participants, and schedule visits, contributing to fast-paced recruitment while maintaining excellent participant experience and regulatory awareness.

Qualifications

• Experience in high-volume outreach environments.
• Strong professional phone presence and ability to build trust quickly with prospective participants.
• Comfort conducting both inbound and outbound patient communication.
• Empathy, patience, and clarity while maintaining study-specific accuracy.
• Detail-oriented and able to document information across multiple systems.

Responsibilities

• Conduct high-volume outbound outreach to prospective clinical trial participants.
• Respond to inbound patient inquiries and recruitment leads in a timely, professional manner.
• Serve as an early contact point, creating a supportive experience grounded in empathy.
• Pre-screen potential participants by reviewing study eligibility criteria.
• Schedule qualified participants for screening visits and coordinate next steps with the site.
• Support patient follow-up to improve show rates and engagement.
• Maintain accurate records across CTMS, scheduling tools, and logs.
• Track outreach activity and recruitment metrics as requested.
• Communicate with recruitment leadership and study teams regarding status.
• Contribute to a fast-moving recruitment environment with urgency and attention to detail.
• Assist in obtaining medical records to confirm eligibility.

Skills

Phone etiquette

Outbound outreach

Empathy & communication

Detail-oriented

Remote work

Independent work

Education

Associate’s degree or higher

CNA/medical assistant background

Tools

CTMS platforms

Patient recruitment platforms

Database tools

Job description

Profound Research LLC is seeking a proactive recruitment specialist to support high-volume vaccine and flu trial enrollment. This 1099 contract role emphasizes outreach, screening, and coordination with study teams in a remote or hybrid setting.

You will respond to inquiries, pre-screen participants, and schedule visits, contributing to fast-paced recruitment while maintaining excellent participant experience and regulatory awareness.