Remote Bilingual Outreach Associate — Spanish

Nadia Care; Denver (CO); Remote; USD 30,000 - 39,000; Full time

Benefits offered by this job

Stock Option Grant

Medical Insurance

Dental Insurance

Vision Insurance

Unlimited PTO after 90 days

Job summary

Nadia Care is seeking a Remote Bilingual (Spanish) Phone Outreach Associate to engage new members and explain our services. You will call potential members, determine eligibility, and guide them through the enrollment journey while maintaining accurate records.

The role requires strong communication, quick learning, and scripts memorization. Work hours are 9:30am-6:30pm CT with overtime flexibility; reporting to the Phone Outreach Team Lead within Marketing & Member Enrollment.

Qualifications

• High school diploma or equivalent.
• Bilingual Spanish speaking required.
• Call center, sales, or community outreach experience.
• Outgoing personality who is excited to bring our services to those who need them.
• Good listening skills and attention to detail.
• Comfortable with technology and digital platforms.
• Ability to thrive in a fast-paced, high-growth startup environment.
• Demonstrated experience in taking direction, learn quickly, and working independently.

Responsibilities

• Making calls to potential members, identifying their needs, and providing information about services offered.
• Answering questions about Nadia Care and the membership journey.
• Checking if potential members are eligible to enroll with Nadia Care.
• Registering members with the program and scheduling their first appointment.
• Maintaining databases by keeping member information up to date.
• Collaborating across the team and company on feedback received from potential and current members.

Skills

Bilingual Spanish

Call center experience

Sales experience

Community outreach

Excellent communication

Active listening

Tech savvy

Fast-paced startup

Independent work

Education

High school diploma or equivalent

Job description

Nadia Care is seeking a Remote Bilingual (Spanish) Phone Outreach Associate to engage new members and explain our services. You will call potential members, determine eligibility, and guide them through the enrollment journey while maintaining accurate records.

The role requires strong communication, quick learning, and scripts memorization. Work hours are 9:30am-6:30pm CT with overtime flexibility; reporting to the Phone Outreach Team Lead within Marketing & Member Enrollment.