Remote Bilingual Operations & Logistics Coordinator

Valatam; United States; A distancia; USD 7800 - 12.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Hourly rate 696–1,044 USD/month

Annual pay increments

Discretionary client bonuses

7 US federal holidays + 4 paid PTO

Monthly medical insurance stipend

Birthday/Anniversary bonuses + Wellnes

Unlimited online fitness classes

Descripción de la vacante

Valatam is hiring for a 100% remote, full-time Operations/Administrative role. You will support multiple departments including Operations, Billing, and Customer Communication, handling tasks with high attention to detail across time zones.

The ideal candidate speaks English and Spanish, has 2–5 years in related roles, and can work independently with minimal supervision. Experience with Asana/Notion/Trello and MS Office is a plus.

Formación

• 2–5 years of experience in operations, administrative support, or customer-facing roles.
• Fluent English and Spanish.
• Comfortable with minimal supervision and managing multiple priorities.
• Ability to adapt to evolving workflows.
• Experience with project management tools (Asana/Notion/Trello) is a plus.
• Proficient in Google Workspace and Microsoft Office.

Responsabilidades

• Execute and monitor administrative tasks across departments within established timelines.
• Maintain accurate data entry and CRM records.
• Respond to customer and internal inquiries via email and chat professionally.
• Coordinate scheduling, follow-ups, and documentation to keep operations running smoothly.
• Keep customer files and notes organized and accessible at all times.
• Prepare clear, error-free customer-facing documentation and reports.
• Identify delays or issues and escalate to the coordinating team.
• Perform other related tasks as needed.

Conocimientos

Fluent English (C1/C2)

Spanish

Multi-tasking

Communication

Problem solving

Independent work

Educación

Bachelor's or Associate's degree

Herramientas

Asana

Notion

Trello

Google Workspace

Microsoft Office

Descripción del empleo

Valatam is hiring for a 100% remote, full-time Operations/Administrative role. You will support multiple departments including Operations, Billing, and Customer Communication, handling tasks with high attention to detail across time zones.

The ideal candidate speaks English and Spanish, has 2–5 years in related roles, and can work independently with minimal supervision. Experience with Asana/Notion/Trello and MS Office is a plus.