Remote Bilingual Medical Assistant - Virtual Care Team

Oscar Health; United States; Remote; USD 61,606,000 - 67,888,000; Full time

Job summary

Oscar Medical Group is hiring a Bilingual Medical Assistant to join our Oscar Virtual Care Team. You will support a Care Team of physicians, APPs and RNs by conducting live video check-ins, gathering medical information and coordinating patient needs from outreach to resolution.

The remote role is open to candidates in designated states; requires Medical Assistant Certification, 1+ year of clinic experience, and Spanish language fluency with proficiency exams.

Qualifications

• Medical Assistant Certification.
• 1+ year of experience as Medical Assistant in a primary care, urgent care or multi-specialty clinic.
• Spanish language fluency; must complete verbal and written proficiency exams.

Responsibilities

• Provide live video virtual check in and check out support for patients.
• Provide live phone and messaging support for patients.
• Provide support for your Care Team, including virtual physicians, APPs and RNs.
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution.
• Assist with the order process, including sending requisition forms and coordinating referrals.
• Close the loop with providers after referrals are made, including collecting patient notes from providers.
• Schedule appointments with patients for follow up care.
• Call providers and facilities to clarify information and help solve complex cases.
• Coordinate with internal and external parties to ensure patients needs are met.
• Compliance with all applicable laws and regulations.
• Other duties as assigned.

Skills

Spanish language fluency

Education

Medical Assistant Certification

Job description

Oscar Medical Group is hiring a Bilingual Medical Assistant to join our Oscar Virtual Care Team. You will support a Care Team of physicians, APPs and RNs by conducting live video check-ins, gathering medical information and coordinating patient needs from outreach to resolution.

The remote role is open to candidates in designated states; requires Medical Assistant Certification, 1+ year of clinic experience, and Spanish language fluency with proficiency exams.