Bilingual Medical Assistant (Part-Time)

Oscar Health; Phoenix (AZ); Remote; USD 29,000 - 32,000; Full time

Job summary

Oscar Health is seeking a Bilingual Medical Assistant to join our Virtual Care Team. You will support a care team of physicians, APPs, and RNs from your home office, coordinating care and collecting patient information.

Responsibilities include live video check-ins, scheduling referrals, and ensuring patient needs are met while maintaining compliance. Spanish fluency and one year of MA experience are required.

Qualifications

• Medical Assistant Certification required.
• 1+ year of experience as a Medical Assistant in a primary/urgent care or multi-specialty clinic.
• Spanish language fluency; must complete verbal and written proficiency exams.

Responsibilities

• Provide live video virtual check in and check out support for patients.
• Provide live phone and messaging support for patients.
• Provide support for your Care Team, including virtual physicians, APPs and RNs.
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution.
• Assist with the order process, including sending requisition forms and coordinating referrals.
• Close the loop with providers after referrals are made, including collecting patient notes from providers.
• Schedule appointments with patients for follow up care.
• Call providers and facilities to clarify information and help solve complex cases.
• Coordinate with internal and external parties to ensure patients needs are met.
• Compliance with all applicable laws and regulations.

Skills

Spanish language fluency

Education

Medical Assistant Certification

Job description

Hi, we're Oscar Medical Group. We're hiring a Bilingual Medical Assistant to join our Oscar Virtual Care Team.

At Oscar Medical Group, we are refactoring healthcare. We want to help each of our members achieve their healthcare goals in a personalized way. To help us achieve that goal we are looking for innovative leaders who think big and push boundaries to refactor healthcare and the healthcare delivery system.

About the role:

Medical Assistant provides support/assistance to a Care Team of physicians and Advanced Practice Providers (APPs) providing care to patients. Responsible for collecting all relevant medical information from patients and performing administrative tasks relative to practice and patient needs.

Work Location: This is a remote position, open to candidates who reside in: Arizona; Arkansas; California; Colorado; District of Columbia; Florida; Georgia; Illinois; Massachusetts; Michigan; Nevada; New Hampshire; New Jersey; New York; North Carolina; Ohio; Pennsylvania; Texas; or Virginia. While your daily work will be completed from your home office, occasional travel may be required for team meetings and company events. #LI-Remote

Pay Transparency:

This is an hourly position, paying $21.50 per hour.

Responsibilities:

• Provide live video virtual check in and check out support for patients
• Provide live phone and messaging support for patients
• Provide support for your Care Team, including virtual physicians, APPs and RNs
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution
• Assist with the order process, including sending requisition forms and coordinating referrals
• Close the loop with providers after referrals are made, including collecting patient notes from providers
• Schedule appointments with patients for follow up care
• Call providers and facilities to clarify information and help solve complex cases
• Coordinate with internal and external parties to ensure patients needs are met (Laboratories, Imaging Facilities, Pharmacies, Vendors)
• Compliance with all applicable laws and regulations
• Other duties as assigned

Requirements:

• Medical Assistant Certification
• 1+ year of experience working as a Medical Assistant in a primary care, urgent care or multi-specialty clinic
• Spanish language fluency; must complete verbal and written proficiency exams

Bonus points:

• Experience in a virtual practice environment

This is an authentic Oscar Health job opportunity.

At Oscar, being an Equal Opportunity Employer means more than upholding discrimination-free hiring practices. It means that we cultivate an environment where people can be their most authentic selves and find both belonging and support. We're on a mission to change health care -- an experience made whole by our unique backgrounds and perspectives.

Pay Transparency:

Final offer amounts, within the base pay set forth above, are determined by factors including your relevant skills, education, and experience. Full‑time employees are eligible for benefits including: medical, dental, and vision benefits, 11 paid holidays, paid sick time, paid parental leave, 401(k) plan participation, life and disability insurance, and paid wellness time and reimbursements.

Artificial Intelligence (AI):

Our AI Guidelines outline the acceptable use of artificial intelligence for candidates and detail how we use AI to support

Reasonable Accommodation:

Oscar applicants are considered solely based on their qualifications, without regard to applicant’s disability or need for accommodation. Any Oscar applicant who requires reasonable accommodations during the application process should contact the Oscar Benefits Team () to make the need for an accommodation known.

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