Remote Bilingual Medical Assistant for Virtual Care

Oscar Health; Phoenix (AZ); A distancia; USD 29.000 - 32.000; Jornada completa

Descripción de la vacante

Oscar Health is seeking a Bilingual Medical Assistant to join our Virtual Care Team. You will support a care team of physicians, APPs, and RNs from your home office, coordinating care and collecting patient information.

Responsibilities include live video check-ins, scheduling referrals, and ensuring patient needs are met while maintaining compliance. Spanish fluency and one year of MA experience are required.

Formación

• Medical Assistant Certification required.
• 1+ year of experience as a Medical Assistant in a primary/urgent care or multi-specialty clinic.
• Spanish language fluency; must complete verbal and written proficiency exams.

Responsabilidades

• Provide live video virtual check in and check out support for patients.
• Provide live phone and messaging support for patients.
• Provide support for your Care Team, including virtual physicians, APPs and RNs.
• Plan for each patient's medical needs from initial outreach, care coordination, to resolution.
• Assist with the order process, including sending requisition forms and coordinating referrals.
• Close the loop with providers after referrals are made, including collecting patient notes from providers.
• Schedule appointments with patients for follow up care.
• Call providers and facilities to clarify information and help solve complex cases.
• Coordinate with internal and external parties to ensure patients needs are met.
• Compliance with all applicable laws and regulations.

Conocimientos

Spanish language fluency

Educación

Medical Assistant Certification

Descripción del empleo

Oscar Health is seeking a Bilingual Medical Assistant to join our Virtual Care Team. You will support a care team of physicians, APPs, and RNs from your home office, coordinating care and collecting patient information.

Responsibilities include live video check-ins, scheduling referrals, and ensuring patient needs are met while maintaining compliance. Spanish fluency and one year of MA experience are required.