Remote Bilingual Front Office Coordinator | Customer Care

The Law Offices of James Scott Farrin; Charlotte (NC); Hybrid; USD 42,000 - 54,000; Full time

Benefits offered by this job

Growth opportunities

Supportive team environment

Competitive salary & benefits

Paid family leave

401k with match

Job summary

The Law Offices of James Scott Farrin in Charlotte, NC, is seeking a Floater Bilingual Front Office Call Center Coordinator to greet clients and manage calls, with onboarding in Charlotte and a transition to remote work after training.

This role requires bilingual abilities and empathy, plus notary in NC to be completed after hire. You will provide office support, travel to NC/SC offices as needed, and help coordinate meetings and guest reception.

Qualifications

• Role requires empathy and strong communication while handling calls and client interactions.
• Bilingual capabilities are required for front office call center responsibilities.
• Notary in NC will be required to be passed successfully after hire.

Responsibilities

• Answer and route calls from injured people and coordinate with NC/SC teams.
• Welcome guests, facilitate meetings, and help run the Charlotte location.
• Provide backup coverage and support across NC/SC offices and travel as needed.

Job description

The Law Offices of James Scott Farrin in Charlotte, NC, is seeking a Floater Bilingual Front Office Call Center Coordinator to greet clients and manage calls, with onboarding in Charlotte and a transition to remote work after training.

This role requires bilingual abilities and empathy, plus notary in NC to be completed after hire. You will provide office support, travel to NC/SC offices as needed, and help coordinate meetings and guest reception.