Bilingual Call Center Specialist — Legal

Farrin; Raleigh (NC); Presencial; USD 21.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive salary & benefits

Paid family leave

401k with match

Descripción de la vacante

Farrin Law Firm in North Carolina is hiring a Call Center Representative to join a close-knit team across NC & SC. You will answer and route calls from injured clients, delivering compassionate service during difficult times and sometimes handing clients their check at the end of their case.

The role suits empathetic professionals with strong communication and data-entry skills. Bilingual English/Spanish is required, and an 8-hour shift is available Monday through Friday.

Formación

• Customer service, call center, or sales skills. (1-3+ years of related experience is a plus.)
• Strong computer/typing ability (data entry, Microsoft Word, and Excel).
• Excellent time-management, communication, and attention-to-detail.
• Bilingual (English/Spanish), required.
• Available for an 8hr shift between the hours of 8am-6pm, M-F

Responsabilidades

• Answer and route calls from injured people.
• Be the first voice people hear and, at the end of their case, hand them their check.

Conocimientos

Customer service

Bilingual English/Spanish

Time management

Attention to detail

Communication skills

Herramientas

MS Word

Excel

Data entry

Descripción del empleo

Farrin Law Firm in North Carolina is hiring a Call Center Representative to join a close-knit team across NC & SC. You will answer and route calls from injured clients, delivering compassionate service during difficult times and sometimes handing clients their check at the end of their case.

The role suits empathetic professionals with strong communication and data-entry skills. Bilingual English/Spanish is required, and an 8-hour shift is available Monday through Friday.