Bilingual Front Office Coordinator (Remote & Travel)

The Law Offices of James Scott Farrin; Greensboro (NC); Hybrid; USD 38,000 - 52,000; Full time

Benefits offered by this job

Paid family leave

401k with match

Career growth opportunities

Job summary

The Law Offices of James Scott Farrin is seeking a Floater Bilingual Front Office Call Center Coordinator to start in our Greensboro office for onboarding and training. After onboarding, you will transition to remote work from home, with occasional travel to Asheville, Charlotte, and Greensboro offices to provide backup coverage.

You will answer and route calls from injured individuals, serving as the first point of contact and guiding cases toward resolution.

Qualifications

Responsibilities

• Answer and route calls from injured people.
• Serve as first voice callers hear and assist with case closure checks.
• Welcome guests, support meetings, and help run the Charlotte office.

Job description

The Law Offices of James Scott Farrin is seeking a Floater Bilingual Front Office Call Center Coordinator to start in our Greensboro office for onboarding and training. After onboarding, you will transition to remote work from home, with occasional travel to Asheville, Charlotte, and Greensboro offices to provide backup coverage.

You will answer and route calls from injured individuals, serving as the first point of contact and guiding cases toward resolution.