Bilingual Dental Front Desk Coordinator

American Indian Health & Services, Inc.; Santa Barbara (CA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

14 paid holidays per year

Accrued PTO

Employer-paid medical, dental, vision

401(k) with employer matching

Professional development assistance

Job summary

American Indian Health & Services, Inc. is hiring a Dental Front Desk Representative to coordinate patient services, manage registration, scheduling, and intake at our Santa Barbara and Carpinteria clinics.

You’ll verify eligibility and assist with insurance questions, supporting a smooth patient flow in a community-focused setting. We seek a patient-centered communicator fluent in English and Spanish, with experience in medical or dental offices, and comfort with electronic health records and

Qualifications

• Experience using an electronic health record and general computer proficiency.
• Ability to communicate clearly and respectfully with patients in person and by telephone.
• Ability to interpret and apply standard regulations and procedures while maintaining accurate records.
• Strong organization, active listening, and customer service skills.
• Ability to maintain composure in sensitive or high-pressure situations.
• Compassion for the needs of others and a collaborative, team-oriented approach.
• Basic understanding of medical terminology.

Responsibilities

• Check and process telephone messages continuously.
• Maintain accurate and up-to-date registration data by entering information on the same day.
• Interact professionally with individuals of diverse backgrounds and needs.
• Review insurance details and billing concerns with patients.
• Prepare new patient records and ensure existing charts are complete with current forms and demographics.
• Confirm upcoming appointments via automated systems or direct communication, schedule follow-ups, and contact patients with missed appointments.
• Enter client information into an electronic health record system and maintain precise documentation.
• Ensure all registration, notices, and consent forms are completed, signed, and sent to Medical Records for electronic scanning.

Skills

EHR experience

Computer proficiency

Clear communication

Regulatory interpretation

Organization

Active listening

Customer service

Composure under pressure

Compassionate care

Team-oriented

Medical terminology

Education

High school diploma/GED

Tools

Electronic Health Record system

Job description

American Indian Health & Services, Inc. is hiring a Dental Front Desk Representative to coordinate patient services, manage registration, scheduling, and intake at our Santa Barbara and Carpinteria clinics.

You’ll verify eligibility and assist with insurance questions, supporting a smooth patient flow in a community-focused setting. We seek a patient-centered communicator fluent in English and Spanish, with experience in medical or dental offices, and comfort with electronic health records and