Remote Bilingual Customer Support Specialist

Epiq; United States; Remote; USD 42,000 - 54,000; Full time

Job summary

Epiq is seeking a Remote: Work from Home Full-Time Bilingual Contact Center Agent to deliver high-quality customer service across languages. You will handle inquiries, resolve issues, and maintain professional etiquette while supporting clients in a fast-paced environment.

The role emphasizes clear communication, attention to detail, and teamwork to ensure satisfaction and smooth operations. Experience in contact centers and a willingness to engage across diverse languages are valued.

Qualifications

• High school diploma or equivalent required.
• Minimum of 2 years in customer service.
• Certifications: TMP preferred.

Responsibilities

• Provide customer service and support in multiple languages.
• Handle customer inquiries and ensure customer satisfaction.
• Resolve customer issues and provide accurate information.
• Maintain professional etiquette and effective communication.
• Collaborate with team members to ensure efficient operations.

Skills

Communication

Contact Center Services

Customer Inquiries

Customer Satisfaction

Customer Service

Detail-Oriented

Listening Effectively

Multilingual Communications

Professional Etiquette

Written Communication

Education

High School Diploma

Job description

Epiq is seeking a Remote: Work from Home Full-Time Bilingual Contact Center Agent to deliver high-quality customer service across languages. You will handle inquiries, resolve issues, and maintain professional etiquette while supporting clients in a fast-paced environment.

The role emphasizes clear communication, attention to detail, and teamwork to ensure satisfaction and smooth operations. Experience in contact centers and a willingness to engage across diverse languages are valued.