Remote Bilingual Customer Support Pro

EchoStar; Tennessee; Hybrid; USD 21,000 - 25,000; Full time

Benefits offered by this job

Paid training

Full-time

WFH with equipment

Benefits package

Job summary

EchoStar is hiring a Customer Experience Representative to handle tech support and customer service calls from a home office. The role requires a quiet workspace, mandatory equipment provided by EchoStar, and the ability to work flexible hours including evenings and weekends.

You will engage with a diverse customer base, resolve issues, and promote services while enjoying competitive benefits. Base pay starts at $15.00 per hour with a $0.50 language differential and additional $2 per hour for

Qualifications

• Six months of related customer service and troubleshooting experience or training.
• Flexible to work shifts including evenings, weekends, or holidays.
• Smartphone or device with active data network connection.

Responsibilities

• Take back-to-back tech support or customer service phone calls with customers throughout your shift.
• Engage with a diverse consumer base to provide solutions for customer needs and technical issues.

Skills

Customer Service

Troubleshooting

Bilingual English & Spanish

Education

High school diploma or GED

Job description

EchoStar is hiring a Customer Experience Representative to handle tech support and customer service calls from a home office. The role requires a quiet workspace, mandatory equipment provided by EchoStar, and the ability to work flexible hours including evenings and weekends.

You will engage with a diverse customer base, resolve issues, and promote services while enjoying competitive benefits. Base pay starts at $15.00 per hour with a $0.50 language differential and additional $2 per hour for