Remote Bilingual Customer Service Associate (Contract)

Amerit Consulting; Rancho Cordova (CA); Remote; USD 27,896; Full time

Benefits offered by this job

Equipment provided by client

Work from home allowed

Job summary

A leading staffing and consulting firm seeks a Bilingual Customer Service Rep for a remote position based in Rancho Cordova, CA. This role involves providing customer support for government health services, requiring bilingual fluency in English and another language. Initial training will be onsite, with remote work allowed afterward. Candidates need excellent communication skills and a high school diploma or equivalent, along with a minimum of one year of relevant experience. Pay rate is $20.25/hr on W2.

Qualifications

• One year of experience in the field or related area.
• Computer literacy with the ability to quickly learn new software programs.
• Excellent organizational, interpersonal, written, and verbal communication skills.

Responsibilities

• Responds to inbound 800-line calls and provides responses to questions.
• Assists beneficiaries by completing enrollment transaction request transactions.
• Maintains updated knowledge of the Client program policies and procedures.

Education

High School diploma, GED, or equivalent certification

Job description

A leading staffing and consulting firm seeks a Bilingual Customer Service Rep for a remote position based in Rancho Cordova, CA. This role involves providing customer support for government health services, requiring bilingual fluency in English and another language. Initial training will be onsite, with remote work allowed afterward. Candidates need excellent communication skills and a high school diploma or equivalent, along with a minimum of one year of relevant experience. Pay rate is $20.25/hr on W2.