Bilingual Remote Customer Support Specialist - Healthcare

Amerit Consulting; Long Beach (CA); Remote; USD 21,000 - 30,000; Full time

Job summary

Amerit Consulting, a U.S. Fortune 1000 staffing firm, is seeking a Bilingual Customer Service representative for a 100% remote role based in California. You will handle high-volume inbound calls and navigate multiple systems while protecting healthcare information. The position starts November 16, 2026, pays $18.83 per hour on W2, and runs for 6+ months with potential to extend or convert to full-time. Training lasts five weeks with no time off, and you must be authorized to work in the USA.

Qualifications

• High School Diploma or GED.
• High-volume call center experience.
• Minimum typing speed of 30–35 WPM.
• Proficiency with Microsoft Office.
• Strong verbal and written communication skills.
• Strong critical-thinking and problem-solving abilities.
• Ability to effectively navigate multiple computer systems/applications.

Responsibilities

• Handle a high volume of inbound customer service calls.
• Navigate multiple computer applications and systems while assisting customers.
• Handle complex calls using critical thinking and problem-solving skills.
• Provide professional and effective customer service.
• Work efficiently with dual monitors and multiple software applications.
• Maintain reliable attendance and adhere to scheduled working hours.
• Protect confidential and sensitive healthcare information.

Skills

High-volume call center experience

Typing 30–35 WPM

Microsoft Office

Verbal and written communication

Critical thinking and problem solving

Navigate multiple systems

Education

High School Diploma or GED

Job description

Amerit Consulting, a U.S. Fortune 1000 staffing firm, is seeking a Bilingual Customer Service representative for a 100% remote role based in California. You will handle high-volume inbound calls and navigate multiple systems while protecting healthcare information. The position starts November 16, 2026, pays $18.83 per hour on W2, and runs for 6+ months with potential to extend or convert to full-time. Training lasts five weeks with no time off, and you must be authorized to work in the USA.