Remote Bilingual CSR (English/Spanish) – Training & Benefits

Ansafone; Texas; Remote; USD 19.000 - 22.000; Vollzeit

Benefits dieser Stelle

Paid Training

All Equipment Provided

PTO

Medical, Vision and Dental

401K matching

Employee Assistance Program

Short- and long-term disability

Life Insurance

Zusammenfassung

Ansafone is hiring a Bilingual Customer Service Representative for a 100% remote role (all equipment provided). The position serves customers in a high-volume, work-from-home setting across multiple states, requiring English/Spanish fluency and solid typing speeds.

You will handle inbound/outbound calls, resolve issues, and maintain professionalism while meeting performance standards. Training is provided; equipment is supplied by the company.

Qualifikationen

• Bilingual in English and Spanish required.
• Proficient typing (25–30 wpm) and basic computer skills.
• Proven punctuality, strong attendance and work ethic.
• Able to multi-task in a fast-paced, high-call-volume environment.

Aufgaben

• Handle inbound or outbound calls and assist callers.
• Provide solutions and ensure customer satisfaction.
• Work from home with reliable internet and equipment.

Kenntnisse

Bilingual in English & Spanish

Typing 25–30 wpm

Multi-tasking

Punctuality & attendance

Integrity & honesty

Tools

Windows-based computer

Jobbeschreibung

Ansafone is hiring a Bilingual Customer Service Representative for a 100% remote role (all equipment provided). The position serves customers in a high-volume, work-from-home setting across multiple states, requiring English/Spanish fluency and solid typing speeds.

You will handle inbound/outbound calls, resolve issues, and maintain professionalism while meeting performance standards. Training is provided; equipment is supplied by the company.