Bilingual Customer Service Representative -100% Remote (All Equipment Provided)

Endicott Call Centers; Town of Texas (WI); Remote; USD 16,479 - 23,470; Full time

Benefits offered by this job

Paid Training

All Equipment Provided

PTO

Medical, Vision and Dental

Company matching 401K plan

Employee Assistance Program

Job summary

A leading customer service provider is hiring a Bilingual Customer Service Representative for a 100% remote role. Ideal candidates will be bilingual in English and Spanish, with excellent computer skills and the ability to thrive in a fast-paced environment. Responsibilities include managing high call volumes and providing solutions to customers. The role offers paid training, all necessary equipment, and various benefits including medical and a 401K plan. Starting pay is $14.50 per hour.

Qualifications

• Must be able to pass a post-offer/pre-employment background check.
• Punctual, with great attendance.
• Demonstrates integrity, honesty, and a strong work ethic.

Responsibilities

• Handle inbound and outbound calls in a high call volume environment.
• Provide solutions to customers and assist them professionally.
• Work independently from home in a team-oriented environment.

Skills

Bilingual in English and Spanish

Computer skills in a windows-based environment

Able to type at a minimum 25-30 words per minute

Ability to multi-task while maintaining efficiency and composure

Job description

Bilingual Customer Service Representative -100% Remote (All Equipment Provided)

Job Category: Operations

Requisition Number: CUSTO001578

• Posted : March 12, 2026
• Full-Time

Location

Texas, USA

Description

We are currently accepting applications to join a high call volume environment. The role involves handling inbound and outbound calls in a bilingual (English and Spanish) setting with a focus on customer service and problem solving.

Qualifications

• Bilingual in English and Spanish.
• Computer skills in a Windows-based environment.
• Typing speed of at least 25-30 words per minute.
• Integrity, honesty, and a strong work ethic.
• Excellent attendance and punctuality.
• Strong multi‑tasking ability while maintaining composure and efficiency.
• Must pass a pre‑employment background check.

Requirements for Working From Home

• High‑speed fiber or cable internet with at least 10 Mbps upload and 10 Mbps download (Satellite or 5G Internet is NOT supported).
• Wi‑Fi connections only.

Shift Availability

Hours of availability between 8:00 am – 12:00 am ET.

Benefits and Pay

• Paid training.
• Equipment provided.
• Family‑oriented team.
• PTO.
• Medical, vision, and dental benefits.
• Company matching 401(k) plan.
• Employee assistance program.
• Short‑and long‑term disability.
• Life insurance options.
• Starting pay $14.50.

Ansafone Contacts Centers, LLC (“Ansafone”) is an equal employment opportunity employer such that all qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, national origin, disability, or protected veteran status.

Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.